Billing Errors & Refunds

My purchased E-coins are not showing in wallet?
If you have made the purchase which was successful, and payment was taken out from your card, and if for some reason, your wallet is not credited with E-coi...
Sun, 14 Jun, 2020 at 11:13 AM
I paid for membership & content is still locked?
Due to some unforeseen errors, if you have paid for memberships and your payment was successful, the content of the creator profile is still unlocked. We re...
Wed, 8 Sep, 2021 at 4:21 PM
Can I get refund?
All purchases, subscriptions made on MemberWire are final and non-refundable. Certain cases where the payment was made twice due to some error/connectivity ...
Wed, 8 Sep, 2021 at 4:19 PM
How to cancel my subscribtion?
Yes, please raise the ticket if you don't want to continue subscription to the creator profile. Please do mention your username, email id and name ...
Sun, 14 Jun, 2020 at 11:48 AM